Frequently Asked Questions

Aiming to enlighten…

Is The Suffolk Escape on a working farm?

Yes, The Suffolk Escape is situated on our working arable and livestock farm.  The livestock include Suffolk sheep, Large Black pigs (part of the year) and free range chickens.  The farm is managed in such as a way as to encourage wildlife including Roe Deer, barn owls and other bird life.

Is there a pub we can walk to?

There is a pub and restaurant in Hintlesham (30 minute walk).  Another drinking establishment near to us is Hintlesham Golf Club, which is a pleasant 20-35 minute walk away along peaceful farm tracks. The club house has a large deck area with stunning views of the rolling countryside.

Do I have to clean the log cabin for the next visitors arriving?

Although our cabins are thoroughly cleaned before guests arrive, we would ask that you leave the property clean and tidy. Alternatively you can book an additional cleaning service which will get this done on your behalf.

Is car parking provided?

Yes, there are two large car parking spaces right next to your cabin.

What else do you provide in the cabins?

Each cabin contains cleaning detergents and products, as well as kitchen roll and toilet paper. We provide a small starter set of coffees, teas and milk, so you can have a drink when you arrive. Also salt and pepper are provided.  We also include hand soap.

Do you accept pets?

Unfortunately not, due to other guests allergies and the temptation of the lake outside!

Do all the cabins have hot tubs?

Yes, each of our lodges has its own private hot tub situated on the private patio to the side of the cabin looking onto the lake. Hot tubs are available for use all year round.

Do you provide towels and bed linen.

All towels, linen and bath robes are provided and included in the cost of your escape. If you stay more than a week, we provide new ones half way through.

Do you have internet access?

There is WiFi available in the cabins.  Please be aware we are out in the countryside and do not have the fastest connection speeds.

Do the lodges have a barbecue?

Each of the log cabins has a Weber kettle barbecue available from late April to October.  You will need to supply your own fuel and firelighters. They need to be left cleaned after use or cleaning charges will be passed on.

How long can we  escape for?

Arrival and departure days are Mondays and Fridays.  We offer week escapes as well as short breaks of 3 or 4 nights. We are open all year around. Combinations include:

  • Week/Fortnight escapes: Monday to Monday or Friday to Friday
  • Short Break escapes: Monday to Friday or Friday to Monday

What time can we arrive/depart?

Arrival time is 4.00pm onwards and departure is by 09:30am to enable us to prepare the cabin to the high standards you, our guests, expect. If you are arriving late we can make arrangements to leave a key securely for you to arrive at your leisure and we will come and meet you the following morning at a more sociable hour.  We have welcome videos on the TV’s to help you get settled in all the quicker if arriving late.

Can I place a booking for a group or book the whole site?

We welcome group bookings and exclusive use of the site is easily arranged.   Contact us before booking so we can discuss your requirements and make use of Andrew’s ten years events experience to create a special bespoke escape.

Can I change the date of my booking?

We will do what we can to help you subject to availability up to 8 weeks prior to the date of your arrival but please advise us as early as possible.

What happens if I have to cancel my holiday?

We recommend that you take out holiday insurance against cancellation. Should you need to cancel your holiday, full details regarding our cancellation policy can be found in our terms and conditions.